VA Talents
Please see our VA Talents below, ready to help you and your business.
Staff # 1
Content Writer
With more that 10 years of work experience. A Content Writer, Customer Service Representative, and Project Coordinator.
Telephone Banker
– Provide information on consumer banking packages and new offers.
– Inform all clients of updates, news and or changes within the bank’s
policies if necessary and applicable.
– Provide bank refunds when necessary.
Content Writer
– Research on client’s preferred niche in order to create a list of keywords
to be used for Search Engine Optimization (SEO)
– Create original content for client’s blogs and or websites in order to
increase the digital traffic by 25% in three months.
– Proofread all other written content created by the team.
• Manage and supervise client’s multimedia platforms.
• Manage and supervise client’s social media platforms such as Facebook,
twitter, Instagram, tumblr, Pinterest and Google +.
Project Coordinator
– Manage all marketing materials going-in and out of the company.
– Manage the coordination between the yearly trade show organizers as
well as in-house staff and principal suppliers.
– Supervise all the project quotations being received from our principals
as well as quotations being sent to clients.
– Coordinate with all concerned parties for scheduling of meetings,
conferences, training, forums as well as trade shows
Customer Service Representative
– Provide basic information on product offers and financial packages.
– Offer financial upgrades to all concerned account holders.
– Provide information on accounts as well as transactions occurred within
a specific time frame provided by the account holder.
– Educate account holders on how to manage their financial credit
Staff # 2
Customer Support
A dedicated Virtual Assistant and Customer Service Representative ready to help you.
Loans and Accounting Assistant
– Filing of checks & records
– Assist the company’s teller & pick-up teller
– Answering company phone calls
Customer Service Representative
– Serves as a Resolution helpdesk consultant, providing product knowledge about products and services to customers.
Staff # 3
Customer Support
A skilled Live Chat and Email Support, Voice Consultant, and a Product Specialist.
Project Specialist
– Identify areas of improvement with the company’s processes, system, and practices.
– Make proposals and spearhead projects to achieve satisfactory results and meet deadlines
– Conduct training, roll outs, and meetings to equip company staffs of product knowledge and tools.
Customer Service Support
– Handle basic customer service and technical support inquiries.
– Sales and Retention support.
– Live chat and email support for complaints.
Staff # 4
Data Entry Assistant
Inspiring total of 10 years career in Data Entry, Virtual Assistant, Marketing, Sales, and in the Travel industry.
Chat Support Admin
– Assist customers with their product inquiries through chat support.
– Process customers’ orders, applications, and requests.
Property Databaser
– Helps in handling the administrative processes of running a property and ensuring it remains valuable.
Market Research
– Identify marketing trends, developing customer profiles, monitoring
competition and analyze audience characteristics
– Plan distribution channels, assist in advertising and promotion campaigns
and evaluate its impact
Product Innovation
– Provide information and recommendations on the price for the product.
– Develop marketing budgets and sales and profitability forecasts with the
finance department.
– Identify channels of distribution, such as wholesalers, retailers, and direct selling.
– Work with marketing research and advertising to create a product image
in the minds of consumers.
Sales Supervisor
– Offer our Marketing services to clients.
– Plan and manage the Sales of our service.
Staff # 5
Admin Assistant
A great communicator with 10 years of work experience. Handled Customer Service, Sales, and Technical Support jobs.
Operations Manager
– Responsible for organizing and preparing tours for guests.
– Provides general and specific advice about different travel destinations.
– Make arrangements for transport, accommodation and tour activities.
– Handling bookings and reservations.
Account Escalation Specialist
– Provided additional services to unsatisfied customers to expedite loan
disbursements
– Answered escalated calls from dissatisfied students due to delayed application processing and loan disbursements.
– Made outbound calls to students whenever applications need additional documents
Executive Operations
– Answered phone calls and assisted student customers with their loans from
application to disbursement.
– Answered queries about loan eligibility and application process.
English Tutor
– Taught oral and written English to young Korean students studying in the Philippines.
– One on one teaching using books and syllabi provided by the institute.
– Developed tests to monitor student progress on discussed subject matters.
Staff # 6
Marketing & Sales
An experienced Sales Agent, Email Marketer, and Virtual Assistant, with a total of 5 years work experience.
Email Marketing Manager
– Effectively promote client offerings through email.
– Create email databases for lead generation.
Real Estate Virtual Assistant
– Enter new leads in the CRM.
– Enter new listings in MLS.
– Create marketing emails and flyers for listings.
– Search leads and make a call for prospect buyers and sellers.
– Schedule client meetings.
– Manage filing systems, update records and organize documentation.
Staff # 7
Admin Assistant
A committed Virtual Assistant; with experience in Live Chat, Email, and Phone Support.
Customer Service Representative
– Assist product customers by answering phone, email, and live chat inquiries,
Media Researcher
– Provides support to the team by researching on materials and information needed for different projects.
Virtual Telemarketer
– Deliver prepared sales talks, reading from scripts that describe products or services
– Explain products or services and prices, and answer questions from customers.
Staff # 8
Customer Support
A skilled Customer Service Representative, Virtual Assistant, and English tutor.
Customer Service Representative
– Provide information regarding wireless communication services by a U.S based
company.
– Handle queries about billing and payment of these services.
English Tutor
– Conducts one on one and group English classes for Chinese
Students
– Provides lessons according to students’ learning and understanding.
Virtual Assistant
– Assist customers as a remote desk consultant for our service.
– Provides key product knowledge to answer customer inquiries.
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Support
Business Contact No. +1 (386) 957-1028
Support Schedule: 8:00 AM – 5:00 PM (Mon – Sun) Philippine time
Address: Communal Road, Buhangin Davao City, Philippines 8000
Company details
Established Date: August 2019
Business Name no. 1066151
Permit No. B-158847-7 | Business I.D. 2019-14296-19
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