VA Talents

Please see our VA Talents below, ready to help you and your business. 

Staff # 1

Ana Izabella Angelina Petines photo

Content Writer

With more that 10 years of work experience. A Content Writer, Customer Service Representative, and Project Coordinator.

Content Writing
5/5
Customer Service
4/5
Administrative
5/5
Marketing
5/5
Communication
5/5

Availability:  Part-Time
Hourly rate:  $4 per hour

Telephone Banker

– Provide information on consumer banking packages and new offers.
– Inform all clients of updates, news and or changes within the bank’s
policies if necessary and applicable.
– Provide bank refunds when necessary.

Content Writer

– Research on client’s preferred niche in order to create a list of keywords
to be used for Search Engine Optimization (SEO)
– Create original content for client’s blogs and or websites in order to
increase the digital traffic by 25% in three months.
– Proofread all other written content created by the team.
• Manage and supervise client’s multimedia platforms.
• Manage and supervise client’s social media platforms such as Facebook,
twitter, Instagram, tumblr, Pinterest and Google +.

Project Coordinator

– Manage all marketing materials going-in and out of the company.
– Manage the coordination between the yearly trade show organizers as
well as in-house staff and principal suppliers.
– Supervise all the project quotations being received from our principals
as well as quotations being sent to clients.
– Coordinate with all concerned parties for scheduling of meetings,
conferences, training, forums as well as trade shows

Customer Service Representative

– Provide basic information on product offers and financial packages.
– Offer financial upgrades to all concerned account holders.
– Provide information on accounts as well as transactions occurred within
a specific time frame provided by the account holder.
– Educate account holders on how to manage their financial credit

Staff # 2

Daryl Clem Sabio photo

Customer Support

A dedicated Virtual Assistant and Customer Service Representative ready to help you.

Customer Service
4/5
Data Entry
4/5
Administrative
4/5
Communication
4/5

Availability:  Part-Time
Hourly rate:  $5 per hour

Loans and Accounting Assistant

– Filing of checks & records
– Assist the company’s teller & pick-up teller
– Answering company phone calls

Customer Service Representative

– Serves as a Resolution helpdesk consultant, providing product knowledge about products and services to customers. 

Staff # 3

Dale Andre Dina photo

Customer Support

A skilled Live Chat and Email Support, Voice Consultant, and a Product Specialist.

Customer Service
5/5
Data Entry
4/5
Administrative
4/5
Communication
4/5

Availability:  Part-Time or Full-Time
Hourly rate:  $2.5 per hour

Project Specialist

– Identify areas of improvement with the company’s processes, system, and practices.
– Make proposals and spearhead projects to achieve satisfactory results and meet deadlines
– Conduct training, roll outs, and meetings to equip company staffs of product knowledge and tools.

Customer Service Support

– Handle basic customer service and technical support inquiries.
– Sales and Retention support.
– Live chat and email support for complaints.

Staff # 4

Lyssa Marie Echegoyen photo

Data Entry Assistant

Inspiring total of 10 years career in Data Entry, Virtual Assistant, Marketing, Sales, and in the Travel industry.

Data Entry
5/5
Administrative
5/5
Marketing
4/5
Communication
4/5

Availability:  Part-Time or Full-Time
Hourly rate:  $4 per hour

Chat Support Admin

– Assist customers with their product inquiries through chat support.
– Process customers’ orders, applications, and requests.

Property Databaser

– Helps in handling the administrative processes of running a property and ensuring it remains valuable.

Market Research

– Identify marketing trends, developing customer profiles, monitoring
competition and analyze audience characteristics
– Plan distribution channels, assist in advertising and promotion campaigns
and evaluate its impact

Product Innovation

– Provide information and recommendations on the price for the product.
– Develop marketing budgets and sales and profitability forecasts with the
finance department.
– Identify channels of distribution, such as wholesalers, retailers, and direct selling.
– Work with marketing research and advertising to create a product image
in the minds of consumers.

Sales Supervisor

– Offer our Marketing services to clients.
– Plan and manage the Sales of our service.

Staff # 5

Dyane Molina

Admin Assistant

A great communicator with 10 years of work experience. Handled Customer Service, Sales, and Technical Support jobs.

Customer Service
5/5
Data Entry
5/5
Marketing
4/5
Bookkeeping
4/5
Administrative
5/5
Communication
5/5

Availability:  Part-Time or Full-Time
Hourly rate:  $3 per hour

Operations Manager

– Responsible for organizing and preparing tours for guests.
– Provides general and specific advice about different travel destinations.
– Make arrangements for transport, accommodation and tour activities.
– Handling bookings and reservations.

Account Escalation Specialist

– Provided additional services to unsatisfied customers to expedite loan
disbursements
– Answered escalated calls from dissatisfied students due to delayed application processing and loan disbursements.
– Made outbound calls to students whenever applications need additional documents

Executive Operations

– Answered phone calls and assisted student customers with their loans from

application to disbursement.
– Answered queries about loan eligibility and application process.

English Tutor

– Taught oral and written English to young Korean students studying in the Philippines.
– One on one teaching using books and syllabi provided by the institute.
– Developed tests to monitor student progress on discussed subject matters.

Staff # 6

Aubrey Tabugon photo

Marketing & Sales

An experienced Sales Agent, Email Marketer, and Virtual Assistant, with a total of 5 years work experience.

Sales
5/5
Marketing
5/5
Administrative
4/5
Customer Service
4/5
Communication
5/5

Availability: Part-Time or Full-Time
Hourly rate:  $3.5 per hour

Email Marketing Manager

– Effectively promote client offerings through email.
– Create email databases for lead generation.

Real Estate Virtual Assistant

– Enter new leads in the CRM.
– Enter new listings in MLS.
– Create marketing emails and flyers for listings.
– Search leads and make a call for prospect buyers and sellers.
– Schedule client meetings.
– Manage filing systems, update records and organize documentation.

Staff # 7

Jalyn Lu photo

Admin Assistant

A committed Virtual Assistant; with experience in Live Chat, Email, and Phone Support.

Customer Service
4/5
Data Entry
4/5
Administrative
5/5
Sales
4/5
Communication
4/5

Availability:  Part-Time or Full-Time
Hourly rate:  $3 per hour

Customer Service Representative

– Assist product customers by answering phone, email, and live chat inquiries,

Media Researcher

– Provides support to the team by researching on materials and information needed for different projects.

Virtual Telemarketer

– Deliver prepared sales talks, reading from scripts that describe products or services
– Explain products or services and prices, and answer questions from customers.

Staff # 8

Mikko Zillah dela Corta Rosello photo

Customer Support

A skilled Customer Service Representative, Virtual Assistant, and English tutor.

Customer Service
4/5
Data Entry
4/5
Administrative
4/5
Teaching
5/5
Communication
4/5

Availability:  Part-Time or Full-Time
Hourly rate:  $3 per hour

Customer Service Representative

– Provide information regarding wireless communication services by a U.S based
company.
– Handle queries about billing and payment of these services.

English Tutor

– Conducts one on one and group English classes for Chinese
Students
– Provides lessons according to students’ learning and understanding.

Virtual Assistant

– Assist customers as a remote desk consultant for our service.
– Provides key product knowledge to answer customer inquiries.

why hire a filipino assistant?

It is said that Filipinos are like chameleons. Wherever you take them, they will adjust quickly to their environment. That’s why from multi-billion companies to small scale businesses, Filipino workers are always the top picks. It is not hard to see why they have proven over the years how beneficial they are to every company’s workforce.

Despite the Philippines being regarded as a third world country, most people still consider working hard as their ticket to success. It is how they learn to be resourceful and passionate. Getting the respect and trust of everyone, most especially their employers, is as important to them as their diligence.

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Company details

Business Contact No.  +1 (386) 957-1028
Support Schedule:  8:00 AM – 5:00 PM (Mon – Sun) Philippine time
Address:  Communal Road, Buhangin Davao City, Philippines 8000

Established Date:  August 2019
Business Name no.  1066151
Permit No.  B-158847-7 | Business I.D.  2019-14296-19

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