VA Talents

Please see our VA Talents below, ready to help you and your business. 

Staff # 1

Ana Izabella Angelina Petines photo

Content Writer

With more that 10 years of work experience. A Content Writer, Customer Service Representative, and Project Coordinator.

Content Writing
5/5
Customer Service
4/5
Administrative
5/5
Marketing
5/5
Communication
5/5

Telephone Banker

– Provide information on consumer banking packages and new offers.
– Inform all clients of updates, news and or changes within the bank’s
policies if necessary and applicable.
– Provide bank refunds when necessary.

Content Writer

– Research on client’s preferred niche in order to create a list of keywords
to be used for Search Engine Optimization (SEO)
– Create original content for client’s blogs and or websites in order to
increase the digital traffic by 25% in three months.
– Proofread all other written content created by the team.
• Manage and supervise client’s multimedia platforms.
• Manage and supervise client’s social media platforms such as Facebook,
twitter, Instagram, tumblr, Pinterest and Google +.

Project Coordinator

– Manage all marketing materials going-in and out of the company.
– Manage the coordination between the yearly trade show organizers as
well as in-house staff and principal suppliers.
– Supervise all the project quotations being received from our principals
as well as quotations being sent to clients.
– Coordinate with all concerned parties for scheduling of meetings,
conferences, training, forums as well as trade shows

Customer Service Representative

– Provide basic information on product offers and financial packages.
– Offer financial upgrades to all concerned account holders.
– Provide information on accounts as well as transactions occurred within
a specific time frame provided by the account holder.
– Educate account holders on how to manage their financial credit

Staff # 2

Daryl Clem Sabio photo

Customer Support

A dedicated Virtual Assistant and Customer Service Representative ready to help you.

Customer Service
4/5
Data Entry
4/5
Administrative
4/5
Communication
4/5

Loans and Accounting Assistant

– Filing of checks & records
– Assist the company’s teller & pick-up teller
– Answering company phone calls

Customer Service Representative

– Serves as a Resolution helpdesk consultant, providing product knowledge about products and services to customers. 

Staff # 3

Dale Andre Dina photo

Customer Support

A skilled Live Chat and Email Support, Voice Consultant, and a Product Specialist.

Customer Service
5/5
Data Entry
4/5
Administrative
4/5
Communication
4/5

Project Specialist

– Identify areas of improvement with the company’s processes, system, and practices.
– Make proposals and spearhead projects to achieve satisfactory results and meet deadlines
– Conduct training, roll outs, and meetings to equip company staffs of product knowledge and tools.

Customer Service Support

– Handle basic customer service and technical support inquiries.
– Sales and Retention support.
– Live chat and email support for complaints.

Staff # 4

Lyssa Marie Echegoyen photo

Data Entry Assistant

Inspiring total of 10 years career in Data Entry, Virtual Assistant, Marketing, Sales, and in the Travel industry.

Data Entry
5/5
Administrative
5/5
Marketing
4/5
Communication
4/5

Chat Support Admin

– Assist customers with their product inquiries through chat support.
– Process customers’ orders, applications, and requests.

Property Databaser

– Helps in handling the administrative processes of running a property and ensuring it remains valuable.

Market Research

– Identify marketing trends, developing customer profiles, monitoring
competition and analyze audience characteristics
– Plan distribution channels, assist in advertising and promotion campaigns
and evaluate its impact

Product Innovation

– Provide information and recommendations on the price for the product.
– Develop marketing budgets and sales and profitability forecasts with the
finance department.
– Identify channels of distribution, such as wholesalers, retailers, and direct selling.
– Work with marketing research and advertising to create a product image
in the minds of consumers.

Sales Supervisor

– Offer our Marketing services to clients.
– Plan and manage the Sales of our service.

Staff # 5

Dyane Molina

Admin Assistant

A great communicator with 10 years of work experience. Handled Customer Service, Sales, and Technical Support jobs.

Customer Service
5/5
Data Entry
5/5
Marketing
4/5
Bookkeeping
4/5
Administrative
5/5
Communication
5/5

Operations Manager

– Responsible for organizing and preparing tours for guests.
– Provides general and specific advice about different travel destinations.
– Make arrangements for transport, accommodation and tour activities.
– Handling bookings and reservations.

Account Escalation Specialist

– Provided additional services to unsatisfied customers to expedite loan
disbursements
– Answered escalated calls from dissatisfied students due to delayed application processing and loan disbursements.
– Made outbound calls to students whenever applications need additional documents

Executive Operations

– Answered phone calls and assisted student customers with their loans from

application to disbursement.
– Answered queries about loan eligibility and application process.

English Tutor

– Taught oral and written English to young Korean students studying in the Philippines.
– One on one teaching using books and syllabi provided by the institute.
– Developed tests to monitor student progress on discussed subject matters.

Staff # 6

Aubrey Tabugon photo

Marketing & Sales

An experienced Sales Agent, Email Marketer, and Virtual Assistant, with a total of 5 years work experience.

Sales
5/5
Marketing
5/5
Administrative
4/5
Customer Service
4/5
Communication
5/5

Email Marketing Manager

– Effectively promote client offerings through email.
– Create email databases for lead generation.

Real Estate Virtual Assistant

– Enter new leads in the CRM.
– Enter new listings in MLS.
– Create marketing emails and flyers for listings.
– Search leads and make a call for prospect buyers and sellers.
– Schedule client meetings.
– Manage filing systems, update records and organize documentation.

Staff # 7

Jalyn Lu photo

Admin Assistant

A committed Virtual Assistant; with experience in Live Chat, Email, and Phone Support.

Customer Service
4/5
Data Entry
4/5
Administrative
5/5
Sales
4/5
Communication
4/5

Customer Service Representative

– Assist product customers by answering phone, email, and live chat inquiries,

Media Researcher

– Provides support to the team by researching on materials and information needed for different projects.

Virtual Telemarketer

– Deliver prepared sales talks, reading from scripts that describe products or services
– Explain products or services and prices, and answer questions from customers.

Staff # 8

Mikko Zillah dela Corta Rosello photo

Customer Support

A skilled Customer Service Representative, Virtual Assistant, and English tutor.

Customer Service
4/5
Data Entry
4/5
Administrative
4/5
Teaching
5/5
Communication
4/5

Customer Service Representative

– Provide information regarding wireless communication services by a U.S based
company.
– Handle queries about billing and payment of these services.

English Tutor

– Conducts one on one and group English classes for Chinese
Students
– Provides lessons according to students’ learning and understanding.

Virtual Assistant

– Assist customers as a remote desk consultant for our service.
– Provides key product knowledge to answer customer inquiries.

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Support

Business Contact No.  +1 (386) 957-1028
Support Schedule:  8:00 AM – 5:00 PM (Mon – Sun) Philippine time
Address:  Communal Road, Buhangin Davao City, Philippines 8000

Company details

Established Date:  August 2019
Business Name no.  1066151
Permit No.  B-158847-7  |  Business I.D.  2019-14296-19

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