SERVICES

DATA ENTRY

They gather all sorts of information you need from different sources and documents and enters it into your business’ database to be organized.

Check source documents for accuracy
Verify data and correct it when necessary
Make sure that all unnecessary files are deleted
Run reports and enter data into your CRM system
Record all activities: tasks and product updates
Maintains data integrity and security policies

CUSTOMER SUPPORT

Customer service is a vital part of every business. Providing an excellent customer support is key to a company’s repeat business and word-of-mouth reputation.

Responding promptly to customer inquiries
Communicating with customers through various channels: phone, email, live chat, and social media platform
Process your customers’ orders, forms, applications, and requests
Acknowledge and resolve customer complaints
Lead the Customer Relationship Management data system
Update information in your Company Knowledge base

MARKETING

They are experts that will widen your circle. They will make your organization gather attention by pitching in ideas of different marketing strategies that could work for your products/services.

Collaborates with the Marketing Manager, Internal teams, Clients and partners on marketing strategy.
Write blogs for your page and website
Make and facilitate Adwords campaign
Promoting your website through blogs, advertisements, and other means.

 

CONTENT WRITING

They attract people to your platform by creating or researching content that will lead them to your website, blogs, etc. thus, people with strong research, organizational and communications skills should be considered for this type of job.

Research industry-related topics (gather online materials, interviews, and studies)
Writing a clear marketing copy to promote products/services
Work with marketing and design teams to interpret articles
Promote content on social media

LEAD GENERATION

They will help you find leads who are interested in buying and selling their properties. They make follow up calls, respond to inquiries, research properties and generate reports, and other administrative tasks.

Administer all calls and email inquiries.
Follow up with buyers and sellers
Make sure that all unnecessary files are deleted
Oversee the CRM database
Post advertisements: Craiglist, Zillow, and others
In-charge of property research and reports

SEARCH ENGINE OPTIMIZATION

Want your business to be rank better on Google and other search engines? These specialists review, analyze, and make changes to your website to do just that. They will take you up the search spot and make sure people will easily access your website.

Analyzing keywords and SEO techniques used by other websites
Familiarization with Google analytics
Process your customers’ orders, forms, applications, and requests
Putting up link building strategies
Collating and presenting SEO guidelines

BOOKKEEPING

They will assist you with anything about money. They will manage your books and ensure that your financial records are well maintained and are following all legal requirements.

Bookkeeping data entry
Process Payroll for the company
Record and lead bookkeeping guidelines
Responsible for Cash flow, budgeting, and account reconciliation

 

SOCIAL MEDIA

No need to worry about the content that you must put on your social media accounts because this VA will do that for you. They can automate the schedule of your posts according to your preference and research relevant topics for your account. They will also respond to different social media channels on your behalf.

Create business Social Media accounts: Facebook, LinkedIn, Twitter
Responding to social media channels
Work with marketing and design teams to interpret articles
Promote content on social media