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Submit your question using the form below or contact our support at +1 (386) 957-1028

FAQ's

In this section, you may find the topic related to your inquiry. If you don’t, please submit the form.

1. Is it possible to request for a Virtual Assistant replacement?

Yes, in case you’re not satisfied with the service of your Virtual Assistant, you may request for a replacement by sending an email to Virtual Staff Phil. 

2. Will I be able to change my Plan?

Yes, just send us an email and tell us the name of the Plan (e.g. Regular Hire) that you’d like to switch into. Then, you just need to pay the difference between the two Plans.

3. Employment of the Virtual Assistants

All of the Virtual Assistants from Virtual Staff Phil are not their direct employees. Each Virtual Assistants had submitted their resumes and were aware that Virtual Staff Phil is here only to help them find a client or business to work for. And once hired by a client, they will directly work for them and should follow their company rules and policies. 

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Support

Business Contact No.  +1 (386) 957-1028
Support Schedule:  8:00 AM – 5:00 PM (Mon – Sun) Philippine time
Address:  Communal Road, Buhangin Davao City, Philippines 8000

Company details

Established Date:  August 2019
Business Name no.  1066151
Permit No.  B-158847-7  |  Business I.D.  2019-14296-19

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